Schedule of Availability of Service:Monday – Friday
8:00 – 5:00 P.M., with no noon break
Who May Avail of the Service:Residents/Non-residents whose vital events occurred in the Municipality
What are the Requirements:Name, date of birth, death or marriage as the case maybe.
Duration:20 minutes after request

How to avail of the service

STEPAPPLICANT/CLIENTSERVICE PROVIDERDURATION OF ACTIVITY
(Under Normal Circumstances)
PERSON IN CHARGEFEESFORM
1.Request copy of documentation/ certification of non-availabilityAsk necessary information of document owner5 minutesAll staff of the MCROMunicipal Form 1A
Municipal Form 1B
Municipal Form 2A
2.Provide the necessary informationVerifies record from the appropriate civil registry book5 minutesAll staff of the MCROMunicipal Form 2B
Municipal Form 3A
Municipal Form 3B
3.Prepare true/ transcription copy of the document or certification of non -availability.8 minutesAll staff of the MCRO
4.Request client to pay the prescribed feeAll staff of the MCRO₱100.00
5.Pay prescribed fee at MTOAffix signature on the space provided in the document1 minuteEdena M. Kilayko
6.Present receipt of payment and received the documentRequest client to sign in the logbook and release the document bearing the office seal.1 minuteAll staff of the MCRO
END OF TRANSACTION

Note:

In the absence of the Person In charge, any office staff may attend to client and in the absence Of the Municipal Civil Registrar, the Assistant Municipal Civil Registrar may take over.